How has technology transformed Sky One’s operations across MRO, cargo, and pilot training? Could you share specific innovations or digital tools that have improved efficiency and scalability?
The future of MRO lies in adopting technologies such as artificial intelligence (AI), machine learning (ML), augmented reality (AR), virtual reality (VR), and extended reality (XR) to enhance efficiency and enable more intelligent operations. Technological advancements have made MRO operations more data-driven and intelligent, resulting in reduced operational costs, improved safety, and increased sustainability.
From our end, we are focusing on digitised pre-checks, optimised work patterns, and AI-led training for skill development. For cargo, Sky One employs specialised logistics management systems that streamline ground handling, baggage, and cargo operations, enhancing accuracy and scalability. In pilot training, we are working to integrate digital platforms and advanced simulators, modernising the learning process and making it more efficient and accessible for aspiring pilots worldwide.
Artificial Intelligence is rapidly transforming the aviation industry. How is Sky One leveraging AI in areas such as MRO, air cargo, and training? Do you see more opportunity or disruption in its adoption across aviation jobs?
AI is revolutionising the aerospace industry with tools developed for various domains. These include software for flight simulation and virtual assistants for cockpit interaction, automation in aircraft maintenance, threat detection systems, additive manufacturing, and the list goes on. According to a Technavio report, the aerospace AI market size is set to increase by US$7.24 billion at a CAGR of 45.9% between 2024 and 2029.
Air traffic control also benefits from AI’s ability to analyse big data and identify patterns, improving both safety and efficiency. In the air cargo sector, AI tools are now widely used for forecasting, predictive maintenance, and route optimisation. By analysing vast datasets, AI can provide valuable inputs to improve operational efficiency, while blockchain technology can address key challenges related to data transparency and security.
If you ask whether the widespread use of AI will introduce disruption in aviation jobs, AI tools can augment human intelligence and significantly reduce the workload. However, human presence cannot be entirely replaced, especially in critical roles like piloting, due to the challenges that AI lacks in areas such as human intuition, creativity, decision-making, and critical thinking skills during unexpected crises. The future will be about technology and human resources working in tandem, increasing efficiency while reducing the likelihood of human error. AI tools are limitless, and it is only a matter of time before we implement more and more of them.
India is aspiring to become a global hub for aircraft maintenance. In what ways is Sky One contributing to this vision, and what are the critical enablers needed for the country to lead in the MRO space?
With the kind of growth India is witnessing in both domestic and international air travel, and given the massive number of aircraft orders placed by Indian carriers over the next 20 years, there will be a significant demand for MRO services. But as reports suggest, only 14 per cent of the total MRO work for Indian carriers was handled by domestic players last year, mainly because high-value maintenance and engine checks are still being sent overseas.
Yes, there is a need to establish more facilities domestically, whether for engine checks, complete overhauls, or technical integration, and to build a stronger, skilled workforce around them. Expanding hangars and related infrastructure will naturally follow. More tie-ups with OEMs to boost local production of spare parts could also help reduce import dependency. And with the kind of expertise Sky One brings to the MRO space, this is an area we’re keen on exploring further in India.
Looking ahead, where do you see the Indian aviation sector evolving most significantly in terms of connectivity, infrastructure, and regional capacity?
Last year, India launched a revamped version of its successful regional connectivity scheme, UDAN, aiming to add 120 new destinations and enable affordable air travel for an additional four crore passengers over the next decade. In addition to the Tier-I cities, it’s excellent to see that the Civil Aviation Ministry is now taking steps to expand connectivity to remote, hilly, and aspirational districts in the North Eastern region, with exceptional support for helipads and smaller airports.
These areas had remained unexplored via air for so long. And on the infrastructure front, too, the country is moving in the right direction. Currently, India has 162 airports, and the government has recently announced plans to add 50 more over the next five years. These will include new greenfield airports in Bihar, the expansion of Patna Airport, and the development of a brownfield airport at Bihta.
With initiatives like UDAN driving regional connectivity, how does Sky One view its role in supporting or benefiting from this national mission?
In the northeastern region, due to its unique geographical features, UDAN aims to boost air travel with exceptional support for helipads and smaller airports. Sky One is already closely aligned with this initiative, offering helicopter and charter services that connect remote and underserved areas, particularly in the Northeast. We also believe that we can play a meaningful role in India’s regional connectivity vision by providing support across all sectors.
There is a rising concern about the shortage of aviation talent in India, particularly pilots and engineers. What steps must the industry and government take to address this gap effectively?
Airbus estimates that India will need 41,000 pilots and 47,000 technicians over the next 20 years to support its growth. According to official data, the country currently has about 6,000 to 7,000 active pilots. This means the number must rise substantially to meet future demand. Steps should be taken to attract more talented youth to the profession and make pilot training more accessible to them.
One of the significant barriers to entry remains the high cost of pilot training. More government programmes, scholarships, and financial support from banks can help lower this barrier. Community outreach programmes, where airlines tie up with schools, can also inspire students from a young age to consider this career path.
The same applies to engineers. Recently, the Directorate General of Civil Aviation (DGCA) issued regulations under CAR-147 (Basic), approving Basic Maintenance Training Organisations. These regulations align with international standards established by the ICAO and EASA, thereby enhancing the overall quality of training. New collaborations between airlines, MRO companies, and training institutions can also provide the necessary support for developing a more skilled workforce.
Sustainability is becoming a global priority. How is Sky One integrating environmentally responsible practices across its operations, from cargo logistics to aircraft maintenance?
The key factors that will shape an airline’s response to sustainability are regulation and innovation. IATA and its members are all committed to finding ways to achieve an ambitious target: net-zero CO₂ emissions by 2050. Various governments are also introducing stricter regulations related to sustainability.
Now, coming to the second factor, which is innovation. This is where technology plays a significant role in driving sustainability. From research and development in Sustainable Aviation Fuel (SAF) to manufacturing more fuel-efficient aircraft and exploring electric planes, everything is interconnected in the pursuit of achieving sustainability goals.
Sky One operates across multiple verticals and international markets. What has been the defining strategy behind its long-term growth? Was there a pivotal moment when this strategy became especially clear?
The defining strategies behind Sky One’s long-term growth are innovation and diversification, operating across multiple verticals (MRO, cargo, charters, training) and international markets by leveraging advanced technologies and a customer-centric approach. Even as we help drive innovation and progress in the aviation industry, we remain true to our core values of safety, reliability, and excellence, whether providing urgent charters for disaster management, supporting relief efforts, or delivering MRO services.
You’ve led through moments of high-stakes decision-making. In times of uncertainty or crisis, what do you personally rely on for clarity and direction?
When it comes to a business crisis, the best approach is to face it head-on. Every decision you make counts. Having open communication with my team, reaffirming our steadfast commitment to our core values of safety and customer satisfaction, and moving ahead, will always be my choice.
Source: Travel Mail
